Moveris, Inc. ("Moveris," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access and use the Moveris Developer Portal, dashboard, APIs, and related services (collectively, the "Services").
This Privacy Policy applies to:
Dual Role Clarification:
Developer Account Information:
API Usage and Technical Data:
Portal Usage Analytics:
Communications and Support:
We process your personal information for the following purposes:
Service Provision (Contractual Necessity):
Creating and managing your developer account
Providing access to APIs, documentation, and portal features
Processing API requests and delivering responses
Billing and payment processing for paid services
Security and Fraud Prevention (Legitimate Interest):
Monitoring for unauthorized access and suspicious activity
Detecting and preventing API abuse and rate limit violations
Maintaining system security and integrity
Conducting security audits and assessments
Service Improvement and Analytics (Legitimate Interest):
Analyzing usage patterns to improve Services performance
Developing new features and functionality
Conducting research and analytics on service usage
Optimizing user experience and interface design
Legal Compliance (Legal Obligation):
Complying with applicable laws, regulations, and legal processes
Meeting financial services and anti-money laundering requirements
Responding to lawful government requests and court orders
Maintaining records for audit and regulatory purposes
Marketing and Communications (Consent/Legitimate Interest):
Sending service announcements and important updates
Providing customer support and technical assistance
Marketing communications (with your consent where required)
Invitations to beta programs and user research
For individuals in the EU/UK/EEA, we process personal data based on:
Contract Performance: To fulfill our obligations under the Terms of Service
Legitimate Interests: For security, fraud prevention, analytics, and business operations
Legal Compliance: To meet regulatory and legal obligations
Consent: For optional marketing communications and certain analytics
You may withdraw consent at any time where processing is based on consent.
We do not sell, rent, or trade your personal information. We may share information in the following circumstances:
Service Providers and Partners:
Cloud infrastructure providers (AWS, Google Cloud, Microsoft Azure)
Analytics and monitoring services (with data processing agreements)
Payment processors for billing services
Customer support and communication platforms
Security and compliance service providers
Other services where necessary to execute our contractual obligations with you
Legal Requirements:
When required by law, regulation, or valid legal process
To protect the rights, property, or safety of Moveris, users, or the public
In connection with the investigation of suspected illegal activities
To enforce our Terms of Service and other agreements
Business Transactions:
In connection with mergers, acquisitions, or asset sales (with appropriate safeguards)
To successors or assigns in corporate restructuring
With Your Consent:
When you explicitly authorize us to share information
For specific purposes disclosed at the time of collection
Primary Processing Location: Data is primarily processed in the United States where our servers and primary operations are located.
International Transfer Safeguards: For transfers from the EU/UK/EEA, we implement appropriate safeguards including:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where available
Additional technical and organizational measures as required
Data Processing Agreements: We will execute Data Processing Agreements (DPAs) with customers who act as data controllers for end-user data processed through our APIs.
Retention Principles: We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy and as required by law.
Specific Retention Periods:
Active Account Data: Retained while your account is active and for legitimate business purposes
API Usage Logs: Retained for 2 years for security and analytical purposes
Support Communications: Retained for 3 years after issue resolution
Financial Records: Retained for 7 years as required by applicable accounting and tax laws
Data Deletion: Upon account closure, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
Moveris implements comprehensive security measures consistent with SOC 2 Type II controls:
Technical Safeguards:
Encryption in transit using TLS 1.3 or higher
Encryption at rest using AES-256 or equivalent
Regular security assessments and penetration testing
Vulnerability management and patch deployment
Network security controls and monitoring
Administrative Controls:
Employee background checks and security training
Role-based access controls with principle of least privilege
Multi-factor authentication for administrative access
Regular access reviews and deprovisioning procedures
Incident response and disaster recovery plans
Physical Security:
Secure data centers with environmental and access controls
Redundant infrastructure and backup systems
Third-Party Audits: We undergo annual SOC 2 Type II audits by independent certified public accounting firms.
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability:
Right to access your personal data and receive a copy
Right to data portability in a structured, machine-readable format
Correction and Completion:
Right to correct inaccurate or incomplete personal data
Right to update your account information
Deletion and Restriction:
Right to erasure ("right to be forgotten") in certain circumstances
Right to restrict processing under specific conditions
Objection and Withdrawal:
Right to object to processing based on legitimate interests
Right to withdraw consent where processing is consent-based
Automated Decision-Making:
Right not to be subject to solely automated decision-making, including profiling
Exercising Your Rights: To exercise these rights, contact us at privacy@moveris.com. We will respond within one month as required by GDPR Article 12. We may require identity verification before processing requests.
Types of Cookies Used:
Essential Cookies: Necessary for portal functionality and security
Analytics Cookies: To understand usage patterns and improve services
Preference Cookies: To remember your settings and preferences
Cookie Management: You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair portal functionality.
Third-Party Analytics: We may use third-party analytics services (such as Google Analytics) with appropriate privacy safeguards and data processing agreements.
The Developer Portal is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. Developer assumes all responsibility, legal and otherwise, for any violation of children’s privacy laws related to Developer’s use of Services.
California residents have additional rights under the California Consumer Privacy Act:
Right to Know: Categories and specific pieces of personal information collected
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Non-Discrimination: We will not discriminate against you for exercising CCPA rights
To exercise these rights, contact us at privacy@moveris.com.
In the event of a personal data breach that poses a risk to your rights and freedoms:
We will notify relevant supervisory authorities within 72 hours where required by law
We will notify affected individuals without undue delay when required
We will provide information about the nature of the breach and steps taken to address it
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes:
Material changes will be communicated via email or prominent notice in the Developer Portal
We will provide the effective date of any updates
Continued use of the Services after changes constitutes acceptance of the updated Privacy Policy
General Privacy Inquiries: Moveris, Inc.
3911 4th St., Lubbock, TX 79415
Email: privacy@moveris.com
© 2026, All Rights Reserved by Moveris, Inc.
